Frequently Asked Questions
Everything you need to know about your favorite snacks.
How long does it take for my order to be delivered?
Typically, orders are processed within 24 hours and delivered within 3-5 business days depending on your location.
Are Balaji Wafers products 100% vegetarian?
Yes, all our wafers, namkeens, and snack varieties are 100% vegetarian and manufactured under strict quality standards.
What is the shelf life of the snacks?
Most of our products have a shelf life of 4 to 6 months. Please check the 'Best Before' date printed on the back of each individual pack.
Do you offer free shipping on bulk orders?
We offer free standard shipping on all orders above ₹500. For smaller orders, a nominal shipping fee is applied at checkout.
What is your return policy for food items?
Due to the perishable nature of snacks, we only accept returns if the product is damaged, expired, or incorrect upon delivery. Please contact our support within 24 hours of receipt.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your package in real-time.